The zworld customer service assists every zmagazzini customer with the constant support of professional staff during every phase necessary to improve the satisfaction of the company needs: before, during and after the system realization.
ANALYSIS AND DEVELOPMENT
The staff carries out inspections and analysis necessary to develop the project with the technical specifications and the best solutions according to the space, material and company activities.
START-UP
In this phase the staff follows the installation, carries out the personnel training and, finally, commissions the system and guarantees its full functionality.
ASSISTANCE
Every customer, through tailor-made contracts, may have the necessary service for a continuous and efficient running of the system:
 on-line assistance for the immediate control, monitoring and intervention on
the system running;
immediate assistance to activate the intervention of a qualified technician;
immediate availability of the spare parts;
scheduling and execution of the maintenance services.
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